Arbor provides the following services:
Customize Service Requests
Product Application Solutions
Adherence to Quality Control
On-site Technical Support
Our service lay out the platform you needed to develop specific application, in which embedded OS has been tested with the board you need.
When any of the above services are required, contact our Application Engineers according to the following procedures. (For more information, please visit our website or contact your Arbor sales representative.) Application Engineers will contact customers within four working hours after conducting a study to determine the problem with the received goods.The case will generally be resolved within 3~7 working days.
Ex: LCD BIOS and cable support, OS and hardware support
Product fails to operate
Where available, local branch offices or customer service departments provide technical support as needed. Areas without local customer service are provided on-site service when possible.
You can find more detail in ARBOR website : www.arbor.com.tw